10 New Rules for Public Affairs in the Internet & Social Media Age (part 1)
January of last year, I
blogged about the Obama 2008 campaign’s success online, calling it the
watershed event for the Internet in electoral campaigns. Since then, we saw at
least one major upset in the 2009 elections (Scott
Brown) owing in large measure to the Internet. And, more upsets are sure to
come.
While electoral politics is in the throws of evolution, the
broader world of public affairs has yet to see a similar type of watershed
event and, given the less transparent nature of the field, may never actually
experience one in such dramatic fashion. To a technophile like me, this is
unfortunate as these poignant movements are great catalysts for change and
innovation.
Be sure, the Internet is creating significant and lasting
changes and while the goals of public affairs remain the same (building
coalitions, influencing policymakers and impacting public perception/regulatory
environment) the tools and methodologies necessary for continued success are
evolving all around us. To help our public affairs clients take advantage of
the opportunity inherent in these changes, we developed 10 "New Rules" for the
Internet and social media age (outlined below).